Ride United

Ride United Provides Free or Discounted Rides to Libraries, Veterans, and Vaccines & Testing!

Ride United is an initiative to help overcome transportation barriers in Frederick County. This pilot rideshare program offers free or discounted Lyft rides to ALICE families and veterans.  Any individual with military service history may obtain free or discounted rides.  Rides are also now available for library access, vaccinations and testing, including access to at-home test kits.

Rides are free or discounted between $15 and $22.  Ride costs in excess of the discount are the rider's responsibility.

Rides can be accessed for major areas of need: food access, vaccinations and testing, employment, education, economic stability, health, legal needs, and library access.

Ride United is a tool in the transportation toolbox for ALICE households on the Pathway to Financial Stability

Call 2-1-1 to set up a ride!

You may also call 866-411-6803 to reach the Frederick call center directly. 


Ride United is possible because of the following partnerships:

         Public health officials allow more Iowans to call 211 for COVID-19 vaccine  scheduling | KGAN  MHA logo horizontal

  united way worldwide ausherman family foundation

frederick county government

...and donors like you.  Thank you!


Free or Discounted Rides to Libraries available!


We believe that access to libraries is essential in any community and we understand transportation to a library can sometimes be a major challenge for ALICE households in Frederick County.  That why the Ride United program is here.  To provide those with transportation with access to our communities outstanding services and institutions.

Simply call 211 to get your ride.

You may also call 866-411-6803 to reach the Frederick call center directly.

Rides can be accessed for six major areas of need: food access, employment, education, economic stability, health, legal needs, and library access.


Support the Ride United program!

Free or Discounted Rides Available to Veterans!


We believe that no veteran in Frederick County should miss access to services or employment due to lack of transportation.  Therefore, United Way is making free or discounted rides available to anyone with military service history regardless of discharge status. 

Simply call 211 to get your ride.* 

You may also call 866-411-6803 to reach the Frederick call center directly. 

Rides can be accessed for six major areas of need: food access, employment, education, economic stability, health, legal needs, and library access.


Thank you for your service!

* Riders may be asked for dates of military service and/or an electronic copy of an active military ID or DD214 as proof of service.
* Free or discounted rides are based on starting location and destination, and some restrictions may apply.
* Lyft drivers may not have access to Fort Detrick due to base security restrictions.  Solutions are being developed to provide more liable base access.

 

Free and Discounted Rides Available to Anyone Receiving a Vaccine!

Now available for trips to testing sites and to purchase at-home test kits.


STEP 1:  Schedule your vaccine appointment!

marylandvax.org
1-855-MDGoVax
855-634-6829
or contact your family physician

STEP 2:  Schedule your free vaccine ride!

Call 211!

You may also call 866-411-6803 to reach the Frederick call center directly. 
Public health officials allow more Iowans to call 211 for COVID-19 vaccine  scheduling | KGAN  MHA logo horizontal

VACCINE RIDES ARE AVAILABLE FOR ALL ELIGIBLE AGES AND FOR BOOSTERS! 
Minors ages 17 and younger must be accompanied by an adult.

STEP 3: GET VAXED! 


May 13, 2021

Ride United Vaccine Access Campaign will promote equitable access to vaccinations

United Way of Frederick County has announced the launch of the Ride United Vaccine Access Campaign, providing access to free and discounted rides in Frederick County. Transportation has proven to be a key barrier for many individuals, especially low-income households, seeking vaccinations.

The program is now available to rides for all vaccinations and for COVID-19 testing and to purchase at-home test kits.

“We are excited about eliminating transportation as a barrier to vaccine access in Frederick County,” said Ken Oldham, President and CEO of United Way of Frederick County. “This program will create more equitable access to vaccines in our community. We are confident that the program will provide ALICE (Asset Limited, Income Constrained, Employed) households with the access they need to get vaccinated.”

VACCINE RIDES ARE AVAILABLE FOR ALL ELIGIBLE AGES AND FOR BOOSTERS!  Minors ages 17 and younger must be accompanied by an adult.

ALICE individuals and families are those who are unable to afford a basic cost of living in Frederick County. The ALICE Report shows that 37% of Frederick County households are ALICE. ALICE households are among the least likely to be vaccinated. Cost of access to transportation is major barrier for ALICE households seeking healthcare services.

Those who need a ride to get vaccinated can go to marylandvax.org or call 1-855-634-6829; then call 211 for your free vaccine ride!  Between $15 and $22 of each one-way ride is completely free to the rider.

 

Lack of reliable, safe, convenient transportation is a major barrier for local ALICE households looking to access health care, healthy food, employment opportunities, and more.

Ride United, in partnership with 2-1-1 and thanks to generous funding from United Way Worldwide and the Ausherman Family Foundation, is addressing these transportation needs for individuals and their families in Frederick County.

Ride United is an initiative to overcome transportation barriers in Frederick County. This pilot rideshare program will expand to offer free and discounted Lyft rides to veterans and ALICE (Asset Limited, Income Constrained, Employed) households in Frederick County.  Riders can call 2-1-1 to schedule a ride.

In May 2021, United Way of Frederick County announced the launch of the Ride United Vaccine Access Campaign, providing access to free and discounted rides in Frederick, in partnership with Lyft.  Vaccination rides are the latest implementation of the Ride United program, which seeks to reduce transportation barriers that prevent community members from accessing healthcare, getting quality jobs, completing education programs, and more. Transportation has proven to be a key issue for many individuals looking to obtain their vaccines. 

For questions about the Ride United program, contact Veronica Henry at vhenry@uwfrederick.org or 240-578-4014.

Ride United brings affordable transportation to veterans and other eligible ALICE households.  Here are a few frequently asked questions to help provide the best possible service:

How do I schedule a free ride?

Please call 211.  Trained call takers are available to assist you.  Most riders will receive a ride code to use in their Lyft app on their cell phones.

Free rides sound too good to be true.  How is this program possible?

Indeed, it is possible and it is available!  United Way of Frederick County has developed a partnership with United Way Worldwide, Mental Health Association, 211 and the Ausherman Family Foundation to make the technology and funding available for free/discounted rides in Frederick County.  We are currently in the pilot phase of the project -- this means that we are testing the long-term viability of the program.

How long will the program be available?

The pilot Ride United program runs through June 30, 2022 or until available rides are completely depleted. We will then make decisions about the feasibility of continuing the program.

Can I use the program multiple times?

Currently, there is no limitation on the number of rides an individual can utilize.  This may be change in the future.

Are there limitations?

Yes, there are limitations.  Limitations include, but may not be limited to:

  • Rider must be an ALICE household as defined by the ALICE Report or an individual with military service history.
  • The ride must originate in Frederick County.  Rides starting in other counties will be declined.
  • Depending on the ride case, rides are free $15 and $22 per ride; any remaining cost will be passed on to the rider.
  • Rides are available for the following case uses:  anyone with military service history regardless of discharge status, food access, employment, education, economic stability, health and legal needs.
  • Rides for vaccinations and testing including trips to purchase at-home test kits.
  • Rider must be 18 years of age or older, or must be accompanied by a responsible adult.
What if I need help in and out of the car?

When booking your ride, please let the 211 call taker know you need assistance. You can also ask the driver for assistance.  Most drivers are more than happy to help!

Can Lyft drivers access Fort Detrick?

Some Lyft drivers may have clearance to enter through Fort Detrick gates; however, it's likely that many will not.  We are actively working on solutions to this issue.

What do I do if my ride is canceled or doesn't show up?

Contact 211 by phone as soon as you are aware of the cancellation or no show.  211 will work with you and Lyft to resolve the issues as quickly as possible and get you to your destination.

Do I have to tip the driver?

No, tips are voluntary.  This is a free service provided by United Way of Frederick County, United Way Worldwide, 211 and Mental Health Association and Ausherman Family Foundation. 

Do I need to bring anything on my ride?

If you have small children, you will need car seats and/or booster seats for their safety during the ride. Drivers do not provide car seats. Nothing else is required but, if you have a cell phone, it'll be helpful to have it with you.

What if I need help with my bags, walker, or wheelchair?

When booking your ride, please let the 211 call taker know you need assistance. You can also ask the driver for assistance.  Most drivers are able to help.  Note that not all cars are equal and some have more storage capacity than others.  If the driver does not have room, 211 can order you another car.