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Meet the Team

It’s an honor to do the work that we do every day.

Every day, our dedicated staff work on making a lasting difference and creating opportunities for greatness – like ensuring that teens graduate college and are ready for careers; helping folks find jobs and keep more of what they earn; enabling access to quality health care; and ensuring everyone has a safe and healthy place to call home.

President's Office

Kenneth Oldham

President & CEO

Ken Oldham has an extensive background in non-profit management, strategic planning, and community outreach. He has served for over a decade as President of the National Philharmonic at Strathmore in Bethesda, Maryland, and volunteered for about the same amount of time with the Frederick Arts Council and Frederick Chorale. In addition, he has several years of experience in helping to develop non-profit organizations. He is a Certified Fund Raising Executive (CFRE) and a current member of Western Maryland’s Chapter of the Association of Fundraising Professionals.

In recognition of his professional excellence, he received the prestigious Alumni Achievement Award and the Montgomery County Executive’s Emerging Leader Award. Ken earned his Bachelor of Science from Frostburg State University, where he serves as Vice President of the FSU Foundation and Chair of the Governance Committee.

What gets you up and inspired every day to come to work at United Way? I feed off the energy and enthusiasm of those around me. I have made it a habit to surround myself with well-meaning and talented individuals. This was one of the most attractive parts of the CEO position at the United Way. It’s an organization with great history and an outstanding team of staff and volunteers working cooperatively to make our world a better place.

How would you describe your role at United Way? As CEO, I am responsible for recruiting and motivating a team of outstanding professionals who come to work every day to improve our community. I work closely with a governing board of directors and, if successful, align staff and volunteers in a unified direction forward. All the while, I ensure that funds are stewarded properly and our fundraising processes are ethically sound.

What is your favorite inspirational quote? “. . . I’m standing on the edge of some crazy cliff. What I have to do, I have to catch everybody if they start to go over the cliff—I mean if they’re running and they don’t look where they’re going I have to come out from somewhere and catch them. That’s all I’d do all day. I’d just be the catcher in the rye and all.”

- J.D. Salinger

Community Impact

Malcolm Furgol

Director of Community Impact

Bio: Malcolm is responsible for the development and execution of strategies related to the long-term community impact goals of the organization, focusing on education, financial stability, and health. He has been part of our team since December 2013.

Previously, he served as Membership & Information Manager at The Nonprofit Roundtable of Greater Washington and as Board Chair for the Young Nonprofit Professionals Network of DC (YNPNdc). In 2013 he was honored by the Taproot Foundation with their Friends of Taproot award for supporting their efforts to connect skilled pro bono volunteers with nonprofit organizations working to improve our communities. Malcolm has a B.A. in History and Literature from the University of Maryland, Baltimore County and has completed multiple programs on grant writing and nonprofit management.

What does it mean to LIVE UNITED for you? Realizing the potential of what can be accomplished working together towards a common goal. Spreading the idea that every time we choose to invest in developing ourselves or others, we are also choosing to increase the capacity of our organizations, improve the quality of our work, and ultimately strengthen our communities.

How would you describe your role at United Way? I oversee our grants programs and I work with our current and past grantees to ensure that we are maximizing the impact our investments are making in Education, Financial Stability, and Health. I also serve as a member of the Frederick County Interagency Early Childhood Committee, represent United Way of Frederick County on the Adverse Childhood Experience's Workgroup for the Health Department's Local Health Improvement Plan and lead Frederick County’s Stop Bullying coalition, United in Kindness. I also direct our programs which includes working with our Community Engagement Manager on our Volunteer Center and leading our Prosperity Center team. 

What are you passionate about? I care deeply for our community as I believe it is a wonderful place for families to work, live and play. I know this will only continue to be true for the most people if we strive together to do our best in contributing what we can. Whether this is time, money or advocacy we all need to do our part.


Shana Knight

Community Engagement Manager

Bio: Shana has worked in the nonprofit world for two years, but has been passionate about and an advocate for volunteering since college. She volunteered in multiple alternative breaks in college, such as the 2011 Hurricane Katrina Relief in New Orleans and Hurricane Sandy MTV Spring Fix in Jersey Shore. Since then, Shana visits the Jersey Shore once a year to rebuild.

Shana got her start in the non-profit industry in 2014 as a Summer Serve Counselor for United Way of Frederick County before dedicating a year to serve as an AmeriCorp with the Boys & Girls Club of Frederick County. When her AmeriCorp term was up in 2015, Shana returned to United Way as the Community Engagement Manager. Her dream is to create and manage alternative breaks through United Way Frederick for teens/college students in the Frederick Community. Shana holds a B.A. in Mass Communication and Journalism from Frostburg State University.

What does it mean to LIVE UNITED for you? It's a way of life for me. I Live United each day by paying it forward. At work, I Live United by collaborating with others in my community to help improve the quality of life for those in need. Looking out for one another is truly what Live United means to me.

How would you describe your role at United Way? I lead efforts to engage the community by matching passionate volunteers with meaningful projects. I work with local agencies to discover their needs and I help them meet them with one of the most amazing resources a community can have - its volunteers.

What is your favorite inspirational quote?






James Baker

Prosperity Center Manager

Bio: James is helping to create the curriculum for the Prosperity Accounts, promote and track workshops, and find volunteers for the Prosperity Account and VITA program. He graduated from Hood College in May 2015 with a degree in Business Management, concentrating in International Finance and Economics.

What does it mean to LIVE UNITED for you? To me, Live United means working together to create a place where we all would feel proud to live.

What gets you up and inspired every day to come to work at United Way? I'm inspired to come to United Way because we are working towards helping people create and sustain financial resources. People need the time and energy to develop themselves, and no one can do that when struggling with finances and essential resources.

What is your dream for Frederick? That it becomes the most creative and active community in the United States.

Resource Development

Zack Willis

Communications & Marketing Manager

Bio: Zack is responsible for the digital content output of UWFC through social media campaigns, blogs, and other outlets. He also works with the media to organize press coverage and promote UWFC-related campaigns and events. Zack graduated from Hood College in May 2015 with a degree in English with a focus on Creative Writing.

What does it mean to LIVE UNITED for you? To me, LIVE UNITED symbolizes the effort we all put toward making our community a better place. With the united effort of the whole community, we can build Frederick County into an even greater place to live.

What are you passionate about? I am passionate about the arts and music in Frederick County. I think we have an incredibly diverse blend of styles and genres and it's important to me that this wide range of talent is properly promoted and given its place in Frederick.

What is your favorite inspirational quote? This poster:


David Bausum

Director of Finance




Joyce Kwamena-Poh

Director of Operations

Bio: Joyce is responsible for human resources administration and organizational management of the office. Previously, Joyce worked at SNV USA, Interfaith Housing Alliance, Africa Action, the African Services Committee, Inc., and USAID/Ghana, among others. Joyce holds a BA in Social Sciences from the Kwame Nkrumah University of Science and Technology (Ghana), and a Master’s in Public Administration from Columbia University. 

What does it mean to LIVE UNITED for you? Locking arms with people from all walks of life in the community to work together in unity and harmony to achieve one common goal – to make a meaningful and significant impact on the lives we touch through our work at United Way.

What is your favorite inspirational quote? “I can’t change the direction of the wind, but I can adjust my sails to always reach my destination” – Jimmy Dean

What are you passionate about? Health and Wellness